World Scientific-Now Publishers Series in Business

Chiara Frigerio, Federico Rajola, Marcello Martinez, Mario Pezzillo Iacono, Tim Jacks

Risultato della ricerca: Contributo in libroChapter

Abstract

In this chapter, we report the organizational, technological, and individual information technology (IT) issues of Italian IT workers. The participants of our survey are mostly IT professionals, working full time in non-managerial positions. IT strategic planning, IT service management, knowledge management, alignment between IT and business were among the most pressing organizational issues. Top technology concerns include enterprise application integration, business intelligence/analytics, collaborative and workflow tools, and networks/telecommunications. Italian IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited low levels of turnover intention and felt quite secure in their jobs.
Lingua originaleEnglish
Titolo della pubblicazione ospiteThe World IT Project
Pagine195-207
Numero di pagine13
Volume17
DOI
Stato di pubblicazionePubblicato - 2020

Keywords

  • IT, Projects, IT environment

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