Who's boss? Physiological measures during performance assessment

Michela Balconi, Irene Venturella, Giulia Fronda, Giulia Fronda, Maria Elide Vanutelli

Risultato della ricerca: Contributo in rivistaArticolo in rivistapeer review

4 Citazioni (Scopus)

Abstract

Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
Lingua originaleEnglish
pagine (da-a)213-219
Numero di pagine7
RivistaManagerial and Decision Economics
Volume40
DOI
Stato di pubblicazionePubblicato - 2019

Keywords

  • Business and International Management
  • Management Science and Operations Research
  • Management of Technology and Innovation
  • Performance assessment
  • Psychophysiological markers
  • Strategy and Management
  • Tourism, Leisure and Hospitality Management

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