TY - JOUR
T1 - Who's boss? Physiological measures during performance assessment
AU - Balconi, Michela
AU - Venturella, Irene
AU - Fronda, Giulia
AU - Vanutelli, Maria Elide
PY - 2019
Y1 - 2019
N2 - Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
AB - Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
KW - Business and International Management
KW - Management Science and Operations Research
KW - Management of Technology and Innovation
KW - Performance assessment
KW - Psychophysiological markers
KW - Strategy and Management
KW - Tourism, Leisure and Hospitality Management
KW - Business and International Management
KW - Management Science and Operations Research
KW - Management of Technology and Innovation
KW - Performance assessment
KW - Psychophysiological markers
KW - Strategy and Management
KW - Tourism, Leisure and Hospitality Management
UR - http://hdl.handle.net/10807/131641
UR - http://onlinelibrary.wiley.com/journal/10.1002/(issn)1099-1468
U2 - 10.1002/mde.2997
DO - 10.1002/mde.2997
M3 - Article
SN - 0143-6570
VL - 40
SP - 213
EP - 219
JO - Managerial and Decision Economics
JF - Managerial and Decision Economics
ER -