when the rubber meets the road: isomorphism, rhetoric and (mis)management of inter institutional performance

Emanuele Antonio Vendramini, Francesca Lecci, Cristina Filannino

Risultato della ricerca: Contributo in rivistaArticolo in rivista

2 Citazioni (Scopus)

Abstract

In 2012 Performance measurement systems (PMSs) became compulsory in the Italian National Health Service (NHS). The objective of this article is to answer the following research question: How do health-care organizations set up their PMSs in order to make them coherent with the institutional context and the intra-organizational dynamics? The findings show how the similar behavior of the organizations may be considered a case of coercive isomorphism. This study confirmed many topics discussed in the performance measurement literature and opens a discussion of some new research questions.
Lingua originaleEnglish
pagine (da-a)980-986
Numero di pagine7
RivistaInternational Journal of Public Administration
Volume37
DOI
Stato di pubblicazionePubblicato - 2014

Keywords

  • performance measurement

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