TY - JOUR
T1 - 'The Value of Rude Health': employees' well being, absence and workplace performance
AU - Moriconi, Simone
PY - 2011
Y1 - 2011
N2 - This paper brings new evidence on the relationship between employees' well being, sickness absence and four
dimensions of workplace performance i.e. productivity, efficiency, quality of service and profitability. It uses a
new panel dataset with monthly observations over two years for 48 local units of a large multi-site organisation
in the logistics sector. It finds that good consultation and communication at the local level are associated with
lower absenteeism. It also finds that lower absence is associated with higher efficiency, productivity, quality of
the service and profitability of the firm. Finally, the authors suggest that the link between workers’ absence and
this firm’s profitability runs through the increased use of replacement labour which raises short-run costs and
reduces quality of service.
AB - This paper brings new evidence on the relationship between employees' well being, sickness absence and four
dimensions of workplace performance i.e. productivity, efficiency, quality of service and profitability. It uses a
new panel dataset with monthly observations over two years for 48 local units of a large multi-site organisation
in the logistics sector. It finds that good consultation and communication at the local level are associated with
lower absenteeism. It also finds that lower absence is associated with higher efficiency, productivity, quality of
the service and profitability of the firm. Finally, the authors suggest that the link between workers’ absence and
this firm’s profitability runs through the increased use of replacement labour which raises short-run costs and
reduces quality of service.
KW - absenteeism
KW - safety
KW - absenteeism
KW - safety
UR - http://hdl.handle.net/10807/19284
UR - http://www.emeraldinsight.com/books.htm?issn=0742-6186&volume=18
U2 - 10.1108/S0742-6186(2011)0000018004
DO - 10.1108/S0742-6186(2011)0000018004
M3 - Article
VL - 18
SP - 115
EP - 152
JO - advances in industrial and labor relations
JF - advances in industrial and labor relations
ER -