The service innovation in healthcare network

Chiara Luisa Cantu', Alessandra Tzannis

Risultato della ricerca: Contributo in rivistaArticolopeer review

Abstract

Ageing population and chronic diseases are main issues for the Italian Healthcare\r\nSystem, requiring the development of service innovations.\r\nWhat are the drivers to develop service innovation in healthcare?\r\nIn which way service innovation, particularly teleservices, can create value in\r\nhealth context?\r\nWhat are the key actors involved in the generation of value related to healthcare\r\nservice innovation?\r\nThis paper discusses the case of SPIDER@Lecco which aim is to create a\r\nrehabilitation ecosystem to offer new telemedicine services. This project turns out to\r\nbe interesting for its open innovation perspective. The development of innovative\r\nhealthcare services requires to overcome the technology push approach adopting a\r\ncollaborative approach. The collaboration among heterogeneous actors characterized\r\nby different competences outlines the Healthcare Network.
Lingua originaleInglese
pagine (da-a)109-130
Numero di pagine22
RivistaMERCATI E COMPETITIVITÀ
Volume2016
Numero di pubblicazione4
DOI
Stato di pubblicazionePubblicato - 2016

Keywords

  • Healthcare Network
  • Service Innovation
  • service marketing
  • telemedicine

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