Abstract
The concept of patient engagement is attracting growing attention from scholars
working on doctor-patient interactions. It refers to the condition in which patients
are fully aware of their medical condition and willing to be active both in the relationship
with their caregivers and towards the health care institutions. However,
the operative steps necessary to achieve patient engagement have not yet been fully
described. This chapter focuses on the communicative dimension of engagement.
Communication is shown to be a pivotal means to improve patient self-efficacy and
commitment, both fundamental components of engagement. In particular, the authors
take a closer look at the process of decision making in chronic care settings, and
propose a normative model to analyze and evaluate the quality of decision making
in consultations. It is argued that the model can also be used as a blueprint to create
training materials for clinicians.
Lingua originale | Inglese |
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Titolo della pubblicazione ospite | Transformative Healthcare Practice through Patient Engagement |
Editor | Guendalina Graffigna |
Pagine | 66-92 |
Numero di pagine | 27 |
DOI | |
Stato di pubblicazione | Pubblicato - 2016 |
Keywords
- deliberation dialogue
- patient engagement