Shoe customers' behaviour with new technologies: the Magic Mirror case

Claudia Redaelli, Raffaella Pellegrini, Stefano Mottura, Marco Sacco

Risultato della ricerca: Contributo in libroContributo a conferenza

Abstract

European shoe manufacturing sector suffers a high pressure due to the eastern countries competition. Maintaining the competitiveness can appear a chess game in which western countries have to strategically find the appropriate solutions. Dorothy is a research project funded by the European Commission within the 7th Framework Programme under the NMP theme. It promotes a response based on the transformation of shoe industry and related business model meant to strengthen Europe’s ability to compete in terms of high added value for the customer. This foreseen transformation deals with the development of tools for the design of customer driven adding value shoes and with the realization of tools for the design andreconfiguration of flexible multi-site and multi-nation production plants. Since the customer is the centre of the innovation process based on newtechnological approaches, this paper analyses the customer approach to the customized product and in particular impact of the Augmented Reality (AR). The Magic Mirror uses the AR (mixed of real and virtual images) for allowing the user to try-on a pair of virtual customized shoes. This new trial step implies a new purchasing path and a different approach with the product. This paper presents the Magic Mirror case study and a research made with a new questionnaire called “Flow for Presence Questionnaire” measuring the state of the user during the trial.
Lingua originaleInglese
Titolo della pubblicazione ospiteProceedings of the 15th International Conference on Concurrent Enterprising: ICE 2009 ‘Collaborative Innovation: Emerging Technologies, Environments and Communities’
Pagine.
Numero di pagine10
Stato di pubblicazionePubblicato - 2009
Pubblicato esternamente
Evento15th International Conference on Concurrent Enterprising: ICE 2009 - Leiden
Durata: 22 giu 200924 giu 2009

Convegno

Convegno15th International Conference on Concurrent Enterprising: ICE 2009
CittàLeiden
Periodo22/6/0924/6/09

Keywords

  • shoe customization, customers’ behaviour, Augmeted Reality

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