RELOADING TRUST IN THE HR DEPARTMENT. THE ROLE OF E-HRM IN SUPPORTING THE EMPLOYEE-ORGANIZATION-RELATIONSHIP

This paper aims to examine whether the organizational redesign opportunities currently offered by technological innovation contribute to rebuilding the worker-HR department relationship, albeit according to new accepted principles and in a diverse context characterized by the predominance of the virtual dimension. In particular, the aim of our article is to verify whether the adoption of e-HRM practices, rendering personnel management policy criteria more transparent, increases the fairness perceived by workers and thus helps to increase their trust in the actions of the HR department.