Preventing technostress through positive technology

Over the past decade, the workplace has experienced significant changes as a result of Information and Communication Technologies (ICTs) and the subsequent digital transformation (Matt, Hess, and Benlian 2015; Mcafee 2006). Such technological, cultural, and organizational changes have redefined business models and competition. As evidenced by the shift from the Enterprise 1.0 to the Enterprise 2.0 business models, ICTs offer companies increased productivity and efficiency than competitors (Bilbao, Dutta, and Lanvin 2013). At the same time, introduction of ICTs can pose a threat to both a company and its employees through misuse, abuse, and overuse, resulting in technostress.(Gaudioso, Turel, and Galimberti 2017). This article aims to present the technostress construct and propose how Positive Technologies (Riva et al. 2012) can help prevent technostress and promote positive work experiences and general well-being through a more ideal organizational safety culture (Galimberti, Gaudioso, and Bacchini 2016; Galimberti 2014).