Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study

Francesco Chirico, Pietro Crescenzo, Angelo Sacco, Matteo Riccò, Serena Ripa, Gabriella Nucera, Nicola Magnavita

Risultato della ricerca: Contributo in rivistaArticolo in rivistapeer review

1 Citazioni (Scopus)


Burnout syndrome (BOS) is a work-related constellation of symptoms characterized by emotional exhaustion, depersonalization, and personal accomplishment. A cross-sectional survey was performed to study the prevalence of BOS among a randomly selected sample of 280 Italian Red Cross volunteers. A socio-demographic questionnaire and the Maslach Burnout Inventory (MBI)-HSS were used to collect data. 241 volunteers participated (response rate: 86.1%). A significant proportion of the workers had BOS subscale scores in the highest tertile: emotional exhaustion 8.0%, depersonalization 35.9% and perceived lack of accomplishment 23.5%, respectively. Volunteers in emergency care reported higher levels of emotional exhaustion (p=0.004) and depersonalization (p=0.001), and lower level of personal accomplishment (p=0.042) than volunteers engaged in non-healthcare social and administrative duties. These findings support the opportunity of a set of administrative, organizational and individual preventive interventions for emergency volunteers' mental health.
Lingua originaleEnglish
pagine (da-a)117-127
Numero di pagine11
RivistaIndustrial Health
Stato di pubblicazionePubblicato - 2021


  • Burnout syndrome
  • Emergency care
  • Mental health
  • Red Cross
  • Volunteers


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