Participation of citizens public services in Malopolska and Piacenza

In recent years, the participation of citizens in public life plays an increasingly important role in the management,\r\nin particular in local government units at the local level. Changes in the needs and demands of citizens have\r\nled to the fact that social participation has effectively transformed itself into active, effective and multidirectional\r\naction. Local communities are becoming more aware of the fact that their active participation in public life,\r\nbased on multilevel and multi-sectoral cooperation, depends on the quality of public services. The purpose of\r\nthis paper is to show opportunities and different solutions of influence citizens on the shaping of public services\r\nin selected local governments units on the same level in Italy (Piacenza) and Poland (poviats in Małopolska).