Organizational Learning in Alzheiimer Services: an action-research

Caterina Gozzoli, Daniela Frascaroli, Antonino Giorgi, Emanuele Testa

Risultato della ricerca: Contributo in libroContributo a convegno

Abstract

The paper illustrates an action-research experience carried out in an Italian Foundation with a great tradition in dealing with Alzheimer patients. The experience has involved different professionals and patient’s relatives. The aim was directed to improve the quality of the services, with particular attention to the quality of relation between professionals and caregivers. Data comes from different methods proposed with professionals and caregivers: semi structured interviews; clinical-social elaboration groups; DSVO (symbolic drawing of organizational lifespace); CBI (caregiver burden inventory). Verbal data has been analyzed by content analysis with the support of the software Atlas.ti, a symbolic – interpretative analysis on drawings and a statistical analysis on CBI. The most relevant outcomes are illustrated (e.g. change of the represenations concerning patients with Alzheimer's disease and their care)
Lingua originaleEnglish
Titolo della pubblicazione ospiteAbstracts of the 27th International Congress of Applied Psychology
Pagine644
Numero di pagine1
Stato di pubblicazionePubblicato - 2010
Evento27th INTERNATIONAL CONGRESS OF APPLIED PSYCHOLOGY - Melbourne
Durata: 11 lug 201016 lug 2010

Convegno

Convegno27th INTERNATIONAL CONGRESS OF APPLIED PSYCHOLOGY
CittàMelbourne
Periodo11/7/1016/7/10

Keywords

  • action research
  • alzheimer
  • helth services
  • ricerca azione
  • servizi sanitari

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