Abstract
The paper discusses the book by Giancarlo Ferrero on "Relationship marketing". It stresses the view that dealing with industrial markets demands for a change in perspective: from a transaction view to a relationhip view of the market exchange. The paper thus enters into the details of the two approaches.
| Titolo tradotto del contributo | [Autom. eng. transl.] Relational marketing: a different paradigm? ", Notes on the volume by G. Ferrero, Relational marketing |
|---|---|
| Lingua originale | Italian |
| pagine (da-a) | 237-250 |
| Numero di pagine | 14 |
| Rivista | Economia e Politica Industriale |
| Stato di pubblicazione | Pubblicato - 1993 |
Keywords
- marketing relazionale
- reti