This article analyses the attempts to reform public administration, notably personnel management, in Italy between 1992 and 2014, with a focus on implementation and the period following the multiple crises that have unfolded since 2008. By untangling the policy learning processes between multiple crises, past reform attempts and domestic and European âcontexts in motionâ, the article finds that efficiency-oriented reforms have floundered regardless of the political color of governments or indeed of the natureâpolitical or technocraticâof the governments. Domestic factors, notably the frequency of government alternation, i.e. government instability, and European pressure have further reinforced the orientation towards single-loop lessons, i.e. the almost exclusive effecting of short-term cost-cutting measures.
- comparative public management
- crisis management
- public personnel