TY - JOUR
T1 - Leaders’ competence and warmth: Their relationships with employees’ well-being and organizational effectiveness
AU - Capozza, D
AU - Bobbio, A
AU - Di, Bernardo G. A.
AU - Falvo, R.
AU - Pagani, A. F.
PY - 2017
Y1 - 2017
N2 - The aim of this work was to investigate competence and warmth — the two basic dimensions of social judgment — as dimensions employees use to evaluate their supervisors. A mediation model was tested in which supervisor’s perceived competence and warmth were associated with relevant outcomes (lower burnout, weaker turnover intentions, more frequent citizenship behaviors) through the mediation of affective organizational commitment (AOC). In Study 1, data were collected from employees of a company in the water service sector. In Study 2, participants were financial promoters. In Study 3, the sample included employees from different organizations. As hypothesized, the perception of one’s supervisor as competent (Studies 1-3) and warm (Study 3) was related to employees’ lower burnout, weaker turnover intentions, more frequent prosocial behaviors through the mediation of AOC. Theoretical and practical implications of findings are discussed.
AB - The aim of this work was to investigate competence and warmth — the two basic dimensions of social judgment — as dimensions employees use to evaluate their supervisors. A mediation model was tested in which supervisor’s perceived competence and warmth were associated with relevant outcomes (lower burnout, weaker turnover intentions, more frequent citizenship behaviors) through the mediation of affective organizational commitment (AOC). In Study 1, data were collected from employees of a company in the water service sector. In Study 2, participants were financial promoters. In Study 3, the sample included employees from different organizations. As hypothesized, the perception of one’s supervisor as competent (Studies 1-3) and warm (Study 3) was related to employees’ lower burnout, weaker turnover intentions, more frequent prosocial behaviors through the mediation of AOC. Theoretical and practical implications of findings are discussed.
KW - Employees’ well-being
KW - Leader competence
KW - Leader warmth
KW - Leadership effectiveness
KW - Organizational commitment
KW - Employees’ well-being
KW - Leader competence
KW - Leader warmth
KW - Leadership effectiveness
KW - Organizational commitment
UR - https://publicatt.unicatt.it/handle/10807/112808
UR - https://www.scopus.com/inward/citedby.uri?partnerID=HzOxMe3b&scp=85020626300&origin=inward
UR - https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85020626300&origin=inward
U2 - 10.4473/TPM24.2.3
DO - 10.4473/TPM24.2.3
M3 - Article
SN - 1972-6325
VL - 24
SP - 185
EP - 214
JO - TPM - Testing, Psychometrics, Methodology in Applied Psychology
JF - TPM - Testing, Psychometrics, Methodology in Applied Psychology
IS - 2
ER -