These 'National guidelines for Italian Social Workers, Victims Support and Restorative Justice Organizations' are aimed at providing a practical and specific tool for a better implementation, by Italian professionals working in victim support, restorative justice, etc., of Directive 2012/29/EU, with specific respect to victims of corporate crime and corporate violence. Building on a previous theoretical and empirical research, in the framework of an international research project on 'Victims and Corporations', these Guidelines provide an overview of the minimum standards on the rights, support and protection of victims of crime established by the Directive, with specific respect to the peculiarities and problems related to corporate violence victimization, i.e. to criminal offences committed by corporations in the course of their legitimate activities, which result in harms to natural persons’ health, integrity or life, and whose victims experience a whole range of distinctive risks of secondary and repeat victimisation, of intimidation and retaliation, as well as of harm to their dignity and private and family life. The importance of training for all professionals charged with assisting and supporting victims of crime is addressed in this chapter, with specific attention to the available channels for the implementation of adequate and specific trainings aimed at tackling corporate violence victims’ criticalities and needs.
Titolo tradotto del contributo[Autom. eng. transl.] Operator training
Lingua originaleItalian
Titolo della pubblicazione ospiteImplementazione della Direttiva 2012/29/UE per le vittime di corporate crime e corporate violence. Linee guida nazionali per i servizi sociali, le organizzazioni che offrono assistenza alle vittime e i centri di giustizia riparativa
EditorClaudia Mazzucato
Numero di pagine4
Stato di pubblicazionePubblicato - 2017


  • Assistance to victims
  • Corporate Crime
  • Corporate Violence
  • Criminal law
  • Directive 2012/29/EU
  • Needs of victims
  • Rights of victims
  • Training of social workers, restorative justice experts, and operators offering support to victims
  • Victims and Corporations
  • Victims of crime
  • criminal procedure
  • support for victims


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