Exploiting the balanced scorecard in the operations department: the Ducati Motor Holding case

Social Sciences

• Adoption 33%
• Analysis 33%
• Case Studies 33%
• Contribution 33%
• Decision-Making Process 33%
• Holding 66%
• Literature 33%
• Logistics 33%
• Maintenance 33%
• Measure 33%
• Metrology 66%
• Paper 33%
• Performance 33%
• Problem 66%
• Reporting System 66%
• Understanding 33%

Economics, Econometrics and Finance

• Balanced Scorecard 100%
• Benefits 33%
• Business Process Management 33%
• Performance Measurement 66%
• Procurement 33%
• Quality Management 33%

Computer Science

• Balanced Scorecard 100%
• Case Study 33%
• Decision-Making 33%
• Measurement System 66%
• Quality Management 33%