Effect of telephone calls and text messages on goal attainment in a eHealth coaching services

Eleonora Brivio, Fabiana Maria Gatti, Carlo Galimberti

Risultato della ricerca: Contributo in rivistaArticolo in rivista

1 Citazioni (Scopus)


Yukendu is a personal mobile coaching service that supports people in reaching good levels of psychological and physical wellbeing through the use of an app and a telephone-based relationship with a health coach. The aim of this contribution is to describe the results obtained in a sample of 171 clients (female, n=150) and investigate the main factors in attaining their health-related goals. Results show that 61,98% (n=106) of the sample attained the results they wanted totally or partially. The regression model (number of phone calls, text messages, plan duration, achieved weight loss) accounts for 56,9% of data variance in achieved weight loss. Significant predictors of achieved weight loss are average number of calls (B=.388, p<.05), texts exchange (B=.331, p.<.05) and plan duration (B=.291). These results suggest therefore that in the first phase of health behavioral change, eHealth coaching efficacy lies primarily in the communication between coach and coachee.
Lingua originaleEnglish
pagine (da-a)135-138
Numero di pagine4
RivistaAnnual Review of CyberTherapy and Telemedicine
Stato di pubblicazionePubblicato - 2015


  • Health coaching
  • eHealth
  • interaction
  • mHealth
  • telephone calls
  • text messages
  • weight loss
  • well-being


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