E-Tutoring in Higher Education: A Case Study

Paolo Raviolo, Salvatore Messina, Irene Mauro, Marco Rondonotti

Risultato della ricerca: Contributo in libroContributo a convegno


The present work is focused on the key skills’ analysis of the e-tutor in Ecampus online University on the bases of the reference models described in literature. The analysis is based on a validated questionnaire translated in Italian and submitted to a sample of 220 ToL of the university. The specific objective was: (a) map the tasks, roles and duties of e-tutors; (b) validate a survey tool that on a quantitative basis that can detect the e-tutor skills; (c) improve the TOL and TD skills of the eCampus university, thanks to the data collected. The results show how the role of e-tutor in this University is hybrid, it does not imply a specific disciplinary competence but presupposes a pedagogical background linked to the actual design of the student’s learning experience within the online university. The development of these skills rely largely on day by day practice, through a more or less implicit process of reflection and, implicitly, the reference to an informal community that offers guidance and support to novices.
Lingua originaleEnglish
Titolo della pubblicazione ospiteBridges and Mediation in Higher Distance Education. HELMeTO 2020. Communications in Computer and Information Science
Numero di pagine11
Stato di pubblicazionePubblicato - 2021
Pubblicato esternamente
EventoSecond International Workshop, HELMeTO - Bari (Italy).
Durata: 17 set 202018 set 2020


ConvegnoSecond International Workshop, HELMeTO
CittàBari (Italy).


  • e-tutoring


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