Distance Learning as an Effective G2C Service for Disseminating Knowledge

In today's global economy providing support for higher education is more important than ever, if we are to compete in the new global marketplace. The need for perpetual learning is growing as change accelerates in most every career field: in the future, perpetual learning will provide the most opportunity for generating revenue in excess of costs, and our public institutions should stake out appropriate niches in this growing market. This paper deals with processes of knowledge disclosure and dissemination in large and complex organizations as (Public) Universities. In these organisations, geographic, time and relational distance (absence or infrequent communication and interaction) between the knowledgeable individuals and those who seek knowledge may impede accessing the required knowledge. The paper addresses the following research questions: - how can knowledge be effectively transferred between teachers (knowledge sources) and students (assuming the fact that not all the knowledge is codifyable and transferable)? - which is the role and the purposes of the State in this process? Are the aims/concerns of the Universities and the State identical or divergent?