Customer-driven Supply Chains under IMP lens: a systematic literature review and conceptual framework.

Risultato della ricerca: Contributo in rivistaArticolo in rivista

Abstract

This paper explores the most recent contributions to interpreting customer-driven supply chains (CDSCs) under the IMP lens, focusing on the main characteristics that emerged from a review of the relevant literature. The purpose of this paper is to offer a holistic interpretative framework of major topics covered by the CDSC literature, highlighting both some shared issues and emerging elements using the IMP conceptual framework’s ARA (actor bonds, activity links and resource ties) model.The findings suggest that the ARA model could be a useful method through which to structure an interpretation of the most recent contributions, in both IMP and the general literature, on the discipline. In particular, three streams of research were identified: the customer closeness strategy, relational strategy, and intra-organizational strategy.
Lingua originaleEnglish
pagine (da-a)289-300
Numero di pagine12
RivistaTHE IMP JOURNAL
VolumeVolume 11
DOI
Stato di pubblicazionePubblicato - 2017

Keywords

  • Customer-driven supply chains
  • Literature review
  • Supply chain management

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