Comunità di pratiche online come strumenti di resilienza durante la pandemia Covid-19

In the context of community welfare experiences, within the paradigm of responsible welfare (Cesareo 2017), the contribution presents the results of a case study conducted through digital ethnography and concerning the theme of online communities of practice as potential spontaneous tools of resilience in case of crisis. The analysis of the development of online communities of practice, through the interpretative dimensions of community resilience, shows the importance of promoting a different model of welfare. Such a model should promote the inclusion of people who, in a spontaneous and responsible way, supported with online activities, the resilient response of the community in situations of uncertainty such as the Covid-19 health emergency. The analysed case study of the online community Noi Denunceremo - Verità e giustizia per le vittime di Covid-19 shows the sociological relevance of pursuing this avenue of research and opens up new questions about the role of social media in times of crisis.