Caring more by doing less: an enquiry about the impacts of outsourcing on patient care

Luca Giustiniano, Lucia Marchegiani, Federica Brunetta

Risultato della ricerca: Contributo in libroContributo a convegno

3 Citazioni (Scopus)

Abstract

This study seeks to understand the potential impact of outsourcing on healthcare processes. By referring to a wider scope of industries and sectors, as they have been the experimental fields of most of the studies on outsourcing, we highlight the pros and cons of the externalization of activities related to patient care. Our purpose is to show and contextualize the (yet) ambiguous effects of relying on external partners in delivering services related to the health of patients. We argue that the seek for efficiency might sometimes hinder the global outcome of care; further we state that given the peculiar nature of the healthcare, outsourcing needs to be used within a wider strategic analysis of the activities.
Titolo tradotto del contributo[Autom. eng. transl.] Caring more by doing less: an enquiry about the impacts of outsourcing on patient care
Lingua originaleItalian
Titolo della pubblicazione ospiteGrowing in Shrinking Markets, Conference Proceedings
Pagine1-8
Numero di pagine8
Stato di pubblicazionePubblicato - 2013
EventoGrowing in Shrinking Markets - Tignes
Durata: 4 feb 20138 feb 2013

Convegno

ConvegnoGrowing in Shrinking Markets
CittàTignes
Periodo4/2/138/2/13

Keywords

  • Patient care
  • outsourcing

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