TY - JOUR
T1 - Applying a deliberation model to the analysis of consultations in haemophilia: Implications for doctor-patient communication
AU - Lamiani, Giulia
AU - Bigi, Sarah Francesca Maria
AU - Mancuso, Maria Elisa
AU - Coppola, Antonio
AU - Vegni, Elena
PY - 2017
Y1 - 2017
N2 - Objective Literature highlights the importance of communication in order to achieve patient's adherence. However, the specific dialogical components likely to favor patient adherence are not clear. In this study, the deliberation dialogue model was applied as an ideal model of optimal deliberation to real physician-patient consultations in the field of hemophilia in order to identify misalignments with the model and possible improvements in physician-patient communication. Methods By applying the deliberation model, we analyzed a corpus of 30 check-up consultations in hemophilia. Results Of 30 consultations, 24 (80%) contained 43 deliberation dialogues. Twenty-two (51%) deliberation dialogues were complete (e.g., included an opening stage with a clear statement of the problem, an argumentation stage in which both physician and patient participated, and a closing stage with an explicit patient commitment), whereas 21 (49%) deliberations were incomplete. These featured: Lack of/partial argumentation stage; Lack of closing stage; Lack of/partial argumentation stage and lack of closing stage. Conclusions The deliberation model can be applied to empirical data and allows to identify causes for suboptimal realizations of deliberation. Practice implications Once a problem is acknowledged, attention could be paid to engage hemophilic patients in the argumentation stages and elicit their explicit commitment.
AB - Objective Literature highlights the importance of communication in order to achieve patient's adherence. However, the specific dialogical components likely to favor patient adherence are not clear. In this study, the deliberation dialogue model was applied as an ideal model of optimal deliberation to real physician-patient consultations in the field of hemophilia in order to identify misalignments with the model and possible improvements in physician-patient communication. Methods By applying the deliberation model, we analyzed a corpus of 30 check-up consultations in hemophilia. Results Of 30 consultations, 24 (80%) contained 43 deliberation dialogues. Twenty-two (51%) deliberation dialogues were complete (e.g., included an opening stage with a clear statement of the problem, an argumentation stage in which both physician and patient participated, and a closing stage with an explicit patient commitment), whereas 21 (49%) deliberations were incomplete. These featured: Lack of/partial argumentation stage; Lack of closing stage; Lack of/partial argumentation stage and lack of closing stage. Conclusions The deliberation model can be applied to empirical data and allows to identify causes for suboptimal realizations of deliberation. Practice implications Once a problem is acknowledged, attention could be paid to engage hemophilic patients in the argumentation stages and elicit their explicit commitment.
KW - Adolescent
KW - Adult
KW - Aged
KW - Behavior change
KW - Chronic care
KW - Communication
KW - Decision Making
KW - Deliberation dialogue
KW - Hemophilia
KW - Hemophilia A
KW - Humans
KW - Medicine (all)
KW - Middle Aged
KW - Patient Participation
KW - Patient-Centered Care
KW - Patient-Centeredness
KW - Physician-Patient Relations
KW - Referral and Consultation
KW - Shared decision making
KW - Tape Recording
KW - Young Adult
KW - Adolescent
KW - Adult
KW - Aged
KW - Behavior change
KW - Chronic care
KW - Communication
KW - Decision Making
KW - Deliberation dialogue
KW - Hemophilia
KW - Hemophilia A
KW - Humans
KW - Medicine (all)
KW - Middle Aged
KW - Patient Participation
KW - Patient-Centered Care
KW - Patient-Centeredness
KW - Physician-Patient Relations
KW - Referral and Consultation
KW - Shared decision making
KW - Tape Recording
KW - Young Adult
UR - https://publicatt.unicatt.it/handle/10807/112326
UR - https://www.scopus.com/inward/citedby.uri?partnerID=HzOxMe3b&scp=85007472408&origin=inward
UR - https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85007472408&origin=inward
U2 - 10.1016/j.pec.2016.11.021
DO - 10.1016/j.pec.2016.11.021
M3 - Article
SN - 0738-3991
VL - 100
SP - 690
EP - 695
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 4
ER -