TY - GEN
T1 - A micro study on the evolution of arguments in amazon.Com’s reviews
AU - Gabbriellini, Simone
AU - Santini, Francesco
PY - 2015
Y1 - 2015
N2 - In this work we present an exploratory study on arguments in Amazon.com reviews. We manually extract positive (in favour of purchase) and negative (against it) arguments from each review concerning a selected product. Moreover, we link arguments to the rating score and length of reviews. For instance, we show that negative arguments are quite sparse during the first steps of such social review-process, while positive arguments are more equally distributed. In addition, we connect arguments through attacks and we compute Dung’s extensions to check whether they capture such evolution through time. We also use Preference-based Argumentation to exploit the number of appearances of each argument in reviews.
AB - In this work we present an exploratory study on arguments in Amazon.com reviews. We manually extract positive (in favour of purchase) and negative (against it) arguments from each review concerning a selected product. Moreover, we link arguments to the rating score and length of reviews. For instance, we show that negative arguments are quite sparse during the first steps of such social review-process, while positive arguments are more equally distributed. In addition, we connect arguments through attacks and we compute Dung’s extensions to check whether they capture such evolution through time. We also use Preference-based Argumentation to exploit the number of appearances of each argument in reviews.
KW - consumer behavior
KW - computational argumentation
KW - agent-based models
KW - consumer behavior
KW - computational argumentation
KW - agent-based models
UR - http://hdl.handle.net/10807/299898
U2 - 10.1007/978-3-319-25524-8_18
DO - 10.1007/978-3-319-25524-8_18
M3 - Conference contribution
SN - 9783319255231
VL - 9387
T3 - LECTURE NOTES IN COMPUTER SCIENCE
SP - 284
EP - 300
BT - PRIMA 2015: Principles and Practice of Multi-Agent Systems
T2 - 18th International Conference on Principles and Practice of Multi-Agent Systems (PRIMA)
Y2 - 26 June 2015 through 30 June 2015
ER -