World Scientific-Now Publishers Series in Business

Chiara Frigerio; Federico Rajola

doi:10.1142/9789811208645_0016

World Scientific-Now Publishers Series in Business

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

In this chapter, we report the organizational, technological, and individual information technology (IT) issues of Italian IT workers. The participants of our survey are mostly IT professionals, working full time in non-managerial positions. IT strategic planning, IT service management, knowledge management, alignment between IT and business were among the most pressing organizational issues. Top technology concerns include enterprise application integration, business intelligence/analytics, collaborative and workflow tools, and networks/telecommunications. Italian IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited low levels of turnover intention and felt quite secure in their jobs.

Original language	English
Title of host publication	The World IT Project
Pages	195-207
Number of pages	13
Volume	17
DOIs	https://doi.org/10.1142/9789811208645_0016
Publication status	Published - 2020

Keywords

IT, Projects, IT environment

Access to Document

10.1142/9789811208645_0016

Cite this

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World Scientific-Now Publishers Series in Business

Abstract

Keywords

Access to Document

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