When blogging is a challenge: An organizational and psychological analysis of a failed empowerment project

Research output: Contribution to journalArticlepeer-review

Abstract

AbstractLiterature supports the effectiveness of blogs to improve communication,strategic thinking, and collaboration. These competencies are particularly relev-ant for organizations, and for this reason, social media are frequently used as op-portunities to better manage employees’ behaviors, enhance the transfer ofknowledge, and foster creativity. Despite these considerations, few research-based findings guide these new tools’ practical application in the organizationalenvironment’s training processes. This study aims to understand the organiza-tional, individual, and socio-relational processes and issues that occur during ablog-based training program and how they interact and influence its effective-ness. We present a case study based on the use of discourse analysis, focused onthe failure of a blog-based training project. Our findings suggest the employees’metacognitive awareness is a significant issue in the design and implementationof a blog-based training program. Insights derived from conversation analysissuggest that to manage a blog-based training program effectively, it is crucial todeal with face-to-face interaction and the group sense-making process ‘outside’the blog.
Original languageEnglish
Pages (from-to)1-34
Number of pages34
JournalRicerche di Psicologia
Publication statusPublished - 2021

Keywords

  • blog
  • metacognition
  • training
  • human resources
  • organization
  • dis-cursive psychology

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