Abstract
This paper provides an analysis of the role played by trust and control in networks of small and medium-sized enterprises (SMEs), with a focus on both their direct and interaction effects on network performance. To delve into the interplay between trust and control, we unpacked control mechanisms into three different forms: output, process and social control. Our hypotheses were tested on a sample of 58 Italian SME networks. Results show that successful cooperation requires trust-based relationships among entrepreneurs. Additionally, the adoption of output control mechanisms reinforces the positive trustperformance link, whereas a substitution effect exists between trust and both social and process control.
Original language | English |
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Title of host publication | Proceedings of the 40th Annual Conference of the Institute for Small Business and Entrepreneurship |
Pages | 1-11 |
Number of pages | 11 |
Publication status | Published - 2017 |
Event | Institute for Small Business and Entrepreneurship (ISBE) Conference - Belfast, Northern Ireland Duration: 8 Nov 2017 → 9 Nov 2017 |
Conference
Conference | Institute for Small Business and Entrepreneurship (ISBE) Conference |
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City | Belfast, Northern Ireland |
Period | 8/11/17 → 9/11/17 |
Keywords
- Control
- Small and Medium-Sized Enterprises
- Strategic Networks
- Trust