Trends and tools for performance measurement in the healthcare sector:

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This article takes into consideration the new needs and the changes of the healthcare and the performance measurement tools. The research question is: do they fit? Are performance measurement tools coherent with the changes that are taking place in the healthcare sector? The conclusions are that Performance measurement tools are from the 1990s and they do not fit the needs of the 21st century patients any more
Original languageEnglish
Title of host publicationIl governo aziendale tra tradizione e innovazione
Pages10-18
Number of pages9
Publication statusPublished - 2016
EventConvegno nazionale sidrea 15 - 16 settembre 2016 Pisa - Pisa
Duration: 15 Sep 201616 Sep 2016

Conference

ConferenceConvegno nazionale sidrea 15 - 16 settembre 2016 Pisa
CityPisa
Period15/9/1616/9/16

Keywords

  • performance measurement

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