The chapter describes the main tensions and criticalities related to the introduction of an effective Healthcare Reform in a specific healt organization context. Hints and suggestion are suggested to deal with the contradictions and turbolence of the challenging environment.
|Title of host publication||Promoting Patient Engagement and Participation for Effective Healthcare Reform|
|Number of pages||19|
|Publication status||Published - 2016|
- patient centered approach, organizational processes, criticaities