The Patient Centered Organizational Model in Italian Hospitals

Mara Gorli, Laura Galuppo, Giuseppe Scaratti, Elisa Giulia Liberati

Research output: Chapter in Book/Report/Conference proceedingChapter


The chapter describes the main tensions and criticalities related to the introduction of an effective Healthcare Reform in a specific healt organization context. Hints and suggestion are suggested to deal with the contradictions and turbolence of the challenging environment.
Original languageEnglish
Title of host publicationPromoting Patient Engagement and Participation for Effective Healthcare Reform
EditorsG Graffigna
Number of pages19
Publication statusPublished - 2016


  • patient centered approach, organizational processes, criticaities


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