Social open government: l’utilizzo dei social media nell’amministrazione digitale e aperta

Translated title of the contribution: [Autom. eng. transl.] Social open government: the use of social media in digital and open administration

Fernanda Faini

Research output: Contribution to journalArticlepeer-review

Abstract

In the current Italian regulatory framework characterized by the profound reform of the Digital Administration Code, Legislative Decree of 7 March 2005, No. 82, implemented with the Law of 7 August 2015, No. 124 and the relative Legislative Decree of 26 August 2016, No. 179, followed by the “corrective decree” provided by Legislative Decree of 13 December 2017, No.217, this paper aims to examine, from a legal point of view, the role that social media play in implementing the model of digital and open administration. In particular, the analysis tries to reconstruct which rules, also in light of the recent developments, can constitute a legal basis for the extended and integrated use of social media in the public administration. In this respect, the paper examines the strengthening of citizens’ rights and the other provisions that give a strategic role to the use of social media in public activities, in the provision of services and in democratic participation. Considering the particular context of reference constituted by public action, the paper analyzes the principles and the norms that must be observed for a correct use of social media in the public administration, noting the necessity to adopt internal and external social media policy and clarifying the errors and risks in which administrations can incur. The analysis aims to demonstrate that, although social media are not explicitly provided for by the legislation, they find legal basis and are favored by a set of provisions that pervade the appearance of public administrations: using an expression deliberately incisive, the reference regulatory framework can lead to a “social open government”.
Translated title of the contribution[Autom. eng. transl.] Social open government: the use of social media in digital and open administration
Original languageItalian
Pages (from-to)319-345
Number of pages27
JournalINFORMATICA E DIRITTO
VolumeXXVI, fasc. 1-2/2017
Publication statusPublished - 2017
Externally publishedYes

Keywords

  • amministrazione digitale
  • cittadinanza digitale
  • diritti digitali
  • open government
  • social media
  • social open government

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