social collaboration. Uno starter kit per l'Enterprise 2.0

Translated title of the contribution: [Autom. eng. transl.] social collaboration. Uno starter kit per l'Enterprise 2.0

Carlo Galimberti (Editor), Fabiana Maria Gatti (Editor)

Research output: Book/ReportOther report

Abstract

[Autom. eng. transl.] Today more and more companies and organizations are moving in the direction of developing collaboration systems, community management and knowledge sharing. The advantage is that of favoring the exchange of knowledge, stimulating participation, circulating ideas, increasing the sense of belonging to the organization through listening; in other words, these systems are not so much and only technological platforms or means of communication made available to employees, but real levers for developing committment, engagement and knowledge sharing. These systems do not grow and do not feed themselves: they need planning and targeted actions: neglecting key aspects or underestimating some steps may lead to the failure of the entire process or to force laborious recoveries. Hence the need to shed light on the process steps and to have ideas for planning and acting. This is the purpose of this Starter Kit: from the experiences of (7 ?! Ask Elena the final number) companies shared within an Innovation Lab promoted by ASAM, through comparison with international literature, we have obtained the elements to allow the organizations to respond to 5 strategic issues: The definition of objectives, Governance systems and functions, Criteria for the choice of instruments, Motivation systems and support for participation, Metrics to monitor the success of the initiative.
Translated title of the contribution[Autom. eng. transl.] social collaboration. Uno starter kit per l'Enterprise 2.0
Original languageItalian
PublisherMcGraw-Hill Education
Number of pages96
ISBN (Print)9788838691027
Publication statusPublished - 2013

Keywords

  • organizzazione
  • social collaboration

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