Marketing relazionale: un paradigma diverso?", note sul volume di G. Ferrero, Il marketing relazionale

Translated title of the contribution: [Autom. eng. transl.] Relational marketing: a different paradigm? ", Notes on the volume by G. Ferrero, Relational marketing

Ivan Snehota, Annalisa Tunisini

Research output: Contribution to journalBook/Film/Article reviewpeer-review

Abstract

The paper discusses the book by Giancarlo Ferrero on "Relationship marketing". It stresses the view that dealing with industrial markets demands for a change in perspective: from a transaction view to a relationhip view of the market exchange. The paper thus enters into the details of the two approaches.
Translated title of the contribution[Autom. eng. transl.] Relational marketing: a different paradigm? ", Notes on the volume by G. Ferrero, Relational marketing
Original languageItalian
Pages (from-to)237-250
Number of pages14
JournalEconomia e Politica Industriale
Publication statusPublished - 1993

Keywords

  • marketing relazionale
  • reti

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