Abstract
Purpose – This paper aims to investigate how virtual communities of practice (V-CoP) develop in
large-scale virtual projects.
Design/methodology/approach – A case study of a large-scale ES implementation was conducted
in Italy and in the USA.
Findings – It was found that management can encourage the formation of V-CoP if, along with the
creation of virtual project teams they promote informal interaction between the team members,
encourage commitment, and put together “the right mix of people”.
Originality/value – Understanding how the technical and the functional communities communicated
is meaningful to understand the extent to which different CoP can, virtually, overcome context-specific
barriers.
Original language | English |
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Pages (from-to) | 310-331 |
Number of pages | 22 |
Journal | International Journal of Managing Projects in Business |
Volume | Volume 6 |
Publication status | Published - 2013 |
Keywords
- Communities of Practice
- ERP implementation
- Knowledge Management
- Virtual work