Linguaggi e "soft skills" per comunicare a distanza. Chiarezza, impatto e capacità relazionale

Translated title of the contribution: [Autom. eng. transl.] Languages and "soft skills" to communicate at a distance. Clarity, impact and interpersonal skills

Mariateresa Zanola*, L. Cavalieri*

*Corresponding author

Research output: Book/ReportBook

Abstract

It is essential in all the professions to use the most appropriate language and to develop transversal skills in order to manage interactions with colleagues, clients and collaborators. The digitalisation of work and its organisational developments impose the use of remote communication tools: this book offers a path of coaching and training on the main distance communication challenges and on videoconferencing tools. Both languages and soft skills are to be adapted to the context of telework to be efficient for asserting the intentions, objectives and aims of successful professional actions.
Translated title of the contribution[Autom. eng. transl.] Languages and "soft skills" to communicate at a distance. Clarity, impact and interpersonal skills
Original languageItalian
PublisherVita e Pensiero
Number of pages96
ISBN (Print)9788834343395
Publication statusPublished - 2020

Keywords

  • comunicazione a distanza
  • comunicazione professionale
  • distance communication
  • distance learning
  • formazione a distanza
  • gestione risorse umane
  • human resource management
  • professional communication
  • soft skills

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