L'impatto delle crisi bancarie nei rapporti con la clientela

Translated title of the contribution: [Autom. eng. transl.] The impact of banking crises on customer relations

Edoardo Grossule*, Antonella Sciarrone Alibrandi*

*Corresponding author

Research output: Chapter in Book/Report/Conference proceedingChapter


[Autom. eng. transl.] The assessment of the impact of banking crises in customer relations highlights a changed regulatory scenario which, although mainly affecting the banking company, is however able to have a very direct impact and with significant consequences on individuals and banks they establish contractual relationships, concerning banking activities or the provision of investment services. The chapter addresses issues related to the distribution of bank bonds. First the problems related to mis-selling practices are presented; subsequently, the impact of the BBRD regulation on the distribution of securities connected to a change in customer risks and the presence of weak remedies is assessed. Finally, some potential corrective measures provided for by MiFID II are presented, with particular reference to product governance.
Translated title of the contribution[Autom. eng. transl.] The impact of banking crises on customer relations
Original languageItalian
Title of host publicationLa gestione delle crisi bancarie. Strumenti, processi, implicazioni nei rapporti con la clientela
EditorsV Troiano, GM Uda
Number of pages17
Publication statusPublished - 2018

Publication series



  • BRRD
  • Obbligazioni
  • bail in


Dive into the research topics of '[Autom. eng. transl.] The impact of banking crises on customer relations'. Together they form a unique fingerprint.

Cite this