Abstract
The paper aims at understanding how operations managers assess the manufacturing and logistics performances of their plants and why they focus their improvement programmes on some of them. After a review of the literature on operational performances and on performance measurement systems, the paper presents the findings of a multiple case-study research, carried out on three Italian plants.
Translated title of the contribution | [Autom. eng. transl.] The measurement of production and logistics performance in industrial companies: a case study in the automotive components sector |
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Original language | Italian |
Pages (from-to) | 75-96 |
Number of pages | 22 |
Journal | FINANZA MARKETING E PRODUZIONE |
Publication status | Published - 2005 |
Keywords
- automotive
- operations management
- performance measurement