Il ruolo della voce nella conduzione di colloqui finalizzati nella narrazione di eventi ad elevato impatto emotivo

Translated title of the contribution: [Autom. eng. transl.] The role of the voice in conducting interviews aimed at narrating events with a high emotional impact

Research output: Contribution to journalArticlepeer-review

Abstract

[Autom. eng. transl.] In the context of doctor-patient interaction, the interview is an indispensable tool for medical history, diagnosis and treatment prescriptions. An important role in conducting an interview is exercised by non-verbal signals and non-verbal vocal signals, especially if the interview is aimed at investigating aspects that the patient considers difficult to share (Delega et al. 1993). The subject of this work is the analysis of the suprasegmental vocal traits (tone, volume, speech rhythm) in the conduct of interviews related to topics with a high emotional impact. In particular, the interrogation strategy called "demand repetition" is identified and analyzed, which is frequently used to obtain information that the patient does not provide spontaneously. The analysis of the acoustic data relating to the questions constituting the sample (mean and range of F °, average of articulation and eloquence rate, average and intensity of intensity) allows to describe different strategies for reiterating the demand and the their different effectiveness in getting a response. In summary, the data highlight functional and effective ways of asking questions, in particular through the synergistic use of verbal and non-verbal vocal codes. Furthermore, in the demand repetition mode, the use of the non-verbal vowel allows us to empathically characterize the interaction between interviewer and interviewee, favoring self disclosure.
Translated title of the contribution[Autom. eng. transl.] The role of the voice in conducting interviews aimed at narrating events with a high emotional impact
Original languageItalian
Pages (from-to)62-62
Number of pages1
JournalLA CURA
Volume2005
Publication statusPublished - 2005

Keywords

  • impatto emotivo
  • narrazione
  • voce

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