I ruoli psicologici della voce nel colloquio

Translated title of the contribution: [Autom. eng. transl.] The psychological roles of the voice in the interview

Maria Rita Ciceri, Luigi Maria Anolli

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

[Autom. eng. transl.] The voice constitutes the characterizing and privileged instrument to which the two interlocutors entrust their own manifestation / expression and which presides over the regulation and structuring of the interaction itself. In particular, the voice, as far as the psychological management of an interview is concerned, represents a specific work tool as it places it in a position to observe the reactions and communicative styles of the interviewee and to communicate with him. This centrality of the vocal aspect is due above all to the extraordinary efficiency allowed by the vocal channel. In fact, it differs from the functional point of view compared to other channels, because the production of sound requires a very small amount of physical energy and leaves most of the body free to perform, simultaneously, other activities. Likewise, the vocal-auditory channel allows remote transmission and reception and is characterized by rapid evanescence. In fact, the voice message fades quickly, leaving the interlocutors free to receive and transmit new messages. Unlike other sensory modalities, the vocal-auditory channel is qualified by the peculiarity of allowing a complete feedback: the speaker, in fact, hears everything that may be relevant or redundant in what he himself says. The product of the vocal act is therefore highly specialized, since, although the energy used is minimal, it allows a process of emission and reception of the highly sophisticated and articulated message, as well as the production of very strong and effective effects on the interlocutor, disruptive times. Through the voice it is possible in the same act to denote a meaning and at the same time to indicate one's own emotional participation and one's degree of interest in him. In the field of vocal communication we always have to deal with two orders of acts which, although inseparable from each other, can be distinguished through a process of analysis and abstraction: linguistic (or verbal) vocal activity and vocal activity not -verbale.
Translated title of the contribution[Autom. eng. transl.] The psychological roles of the voice in the interview
Original languageItalian
Title of host publicationPsicologia del colloquio
EditorsASSUNTO QUADRIO
Pages45-84
Number of pages40
Publication statusPublished - 1997

Keywords

  • colloquio
  • voce

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