FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

A specific challenge of social enterprises is the involvement and engagement of multiple stakeholders, mainly outside the organization, which renders governance very complex (Di Domenico, Tracey and Haugh 2009). This paper aims to study the role of Information and Communication Technology (ICT) in the social stakeholder engagement process and how ICT can increase the generation of social value. This approach combines ICT, social enterprise and stakeholder theories in discussing the concepts of stakeholder quantity, feedback and involvement. In our contribution, we suggest that ICT can be a powerful and effective managerial tool to enhance stakeholder participation. ICT has significant impact especially on social enterprises.
Original languageEnglish
Title of host publicationna
Pages1-20
Number of pages20
Publication statusPublished - 2012
Event9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012 - New York
Duration: 7 Nov 20129 Nov 2012

Conference

Conference9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012
CityNew York
Period7/11/129/11/12

Keywords

  • ICT
  • SOCIAL ENTERPRISE

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