FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT

Barbara Imperatori; Dino Ruta

FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

A specific challenge of social enterprises is the involvement and engagement of multiple stakeholders, mainly outside the organization, which renders governance very complex (Di Domenico, Tracey and Haugh 2009). This paper aims to study the role of Information and Communication Technology (ICT) in the social stakeholder engagement process and how ICT can increase the generation of social value. This approach combines ICT, social enterprise and stakeholder theories in discussing the concepts of stakeholder quantity, feedback and involvement. In our contribution, we suggest that ICT can be a powerful and effective managerial tool to enhance stakeholder participation. ICT has significant impact especially on social enterprises.

Original language	English
Title of host publication	na
Pages	1-20
Number of pages	20
Publication status	Published - 2012
Event	9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012 - New York Duration: 7 Nov 2012 → 9 Nov 2012

Conference

Conference	9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012
City	New York
Period	7/11/12 → 9/11/12

Keywords

ICT
SOCIAL ENTERPRISE

Cite this

@inproceedings{a3b1d32c9acd407da55a53cd048195a2,

title = "FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT",

abstract = "A specific challenge of social enterprises is the involvement and engagement of multiple stakeholders, mainly outside the organization, which renders governance very complex (Di Domenico, Tracey and Haugh 2009). This paper aims to study the role of Information and Communication Technology (ICT) in the social stakeholder engagement process and how ICT can increase the generation of social value. This approach combines ICT, social enterprise and stakeholder theories in discussing the concepts of stakeholder quantity, feedback and involvement. In our contribution, we suggest that ICT can be a powerful and effective managerial tool to enhance stakeholder participation. ICT has significant impact especially on social enterprises.",

keywords = "ICT, SOCIAL ENTERPRISE, ICT, SOCIAL ENTERPRISE",

author = "Barbara Imperatori and Dino Ruta",

year = "2012",

language = "English",

pages = "1--20",

booktitle = "na",

note = "9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012 ; Conference date: 07-11-2012 Through 09-11-2012",

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T1 - FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT

AU - Imperatori, Barbara

AU - Ruta, Dino

PY - 2012

Y1 - 2012

N2 - A specific challenge of social enterprises is the involvement and engagement of multiple stakeholders, mainly outside the organization, which renders governance very complex (Di Domenico, Tracey and Haugh 2009). This paper aims to study the role of Information and Communication Technology (ICT) in the social stakeholder engagement process and how ICT can increase the generation of social value. This approach combines ICT, social enterprise and stakeholder theories in discussing the concepts of stakeholder quantity, feedback and involvement. In our contribution, we suggest that ICT can be a powerful and effective managerial tool to enhance stakeholder participation. ICT has significant impact especially on social enterprises.

AB - A specific challenge of social enterprises is the involvement and engagement of multiple stakeholders, mainly outside the organization, which renders governance very complex (Di Domenico, Tracey and Haugh 2009). This paper aims to study the role of Information and Communication Technology (ICT) in the social stakeholder engagement process and how ICT can increase the generation of social value. This approach combines ICT, social enterprise and stakeholder theories in discussing the concepts of stakeholder quantity, feedback and involvement. In our contribution, we suggest that ICT can be a powerful and effective managerial tool to enhance stakeholder participation. ICT has significant impact especially on social enterprises.

KW - ICT

KW - SOCIAL ENTERPRISE

KW - ICT

KW - SOCIAL ENTERPRISE

UR - http://hdl.handle.net/10807/29640

M3 - Conference contribution

SP - 1

EP - 20

BT - na

T2 - 9th ANNUAL NYU-STERN CONFERENCE ON SOCIAL ENTREPRENEURSHIP, 2012

Y2 - 7 November 2012 through 9 November 2012

ER -

FOSTERING SOCIAL STAKEHOLDER ENGAGEMENT THROUGH ICT

Abstract

Conference

Keywords

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