Abstract
Consumers participate in social media producing value through social labor. So far scholars
approached social labor through a Marxist lens focusing on the economic aspects of its value and the
potential risks related to consumers’ exploitation. We build a sociocultural conceptualization of
social labor actualizing the Aristotelian idea of virtuous action that realizes a life well lived with
others. Following this approach, we identify Eudaimonia as a theoretical construct to capture the
sociocultural value of social labor, and we elaborate how social labor in social media enables the
achievement of a eudaimonic state of living. We support our conceptualization with empirical
evidence in the social media context of amateur cooking practices that illustrates how Eudaimonia
is achieved through social labor practices of cultural performativity. Our perspective extends
previous theory related to three research domains of consumers’ social labor: (1) Marxist and
technocapitalist critique, (2) neoliberalist perspective, and (3) networked consumer collectives.
Original language | English |
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Pages (from-to) | 201-225 |
Number of pages | 25 |
Journal | Marketing Theory |
Volume | 21 |
DOIs | |
Publication status | Published - 2021 |
Keywords
- Marxist critique
- affective intensification
- consumer culture
- cooking
- eudaimonia
- neoliberalism
- social labor
- social media
- sociocultural value
- technocapitalism
- technological intensification