Enhancing the environmental performance of last mile logistics in e-commerce

Valeria Belvedere

Enhancing the environmental performance of last mile logistics in e-commerce

Valeria Belvedere^*

^*Corresponding author

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

This paper addresses the problem of sustainability in last mile logistics, trying to understand how consumers can be led toward the adoption of more eco-friendly delivery solutions. Building on the technology adoption literature and on extant studies on consumers’ sensitivity to environmental issues, this paper tests the hypothesis according to which, if consumers are properly informed about the superior environmental performance of parcel lockers, they become more willing to consider their adoption as an alternative to the traditional home delivery. Empirical data collected through a survey among 290 consumers supports this hypothesis.

Original language	English
Title of host publication	EurOMA Conference - Operations adding value to society
Pages	1-6
Number of pages	6
Publication status	Published - 2019
Event	EurOMA Conference - Operations adding value to society - Helsinki Duration: 17 Jun 2019 → 19 Jun 2019

Conference

Conference	EurOMA Conference - Operations adding value to society
City	Helsinki
Period	17/6/19 → 19/6/19

Keywords

E-commerce
Last mile logistics
Sustainability

Cite this

@inproceedings{c7ac9c053fe34ef9b45667e39139a38c,

title = "Enhancing the environmental performance of last mile logistics in e-commerce",

abstract = "This paper addresses the problem of sustainability in last mile logistics, trying to understand how consumers can be led toward the adoption of more eco-friendly delivery solutions. Building on the technology adoption literature and on extant studies on consumers{\textquoteright} sensitivity to environmental issues, this paper tests the hypothesis according to which, if consumers are properly informed about the superior environmental performance of parcel lockers, they become more willing to consider their adoption as an alternative to the traditional home delivery. Empirical data collected through a survey among 290 consumers supports this hypothesis.",

keywords = "E-commerce, Last mile logistics, Sustainability, E-commerce, Last mile logistics, Sustainability",

author = "Valeria Belvedere",

year = "2019",

language = "English",

isbn = "NA",

pages = "1--6",

booktitle = "EurOMA Conference - Operations adding value to society",

note = "EurOMA Conference - Operations adding value to society ; Conference date: 17-06-2019 Through 19-06-2019",

}

TY - GEN

T1 - Enhancing the environmental performance of last mile logistics in e-commerce

AU - Belvedere, Valeria

PY - 2019

Y1 - 2019

N2 - This paper addresses the problem of sustainability in last mile logistics, trying to understand how consumers can be led toward the adoption of more eco-friendly delivery solutions. Building on the technology adoption literature and on extant studies on consumers’ sensitivity to environmental issues, this paper tests the hypothesis according to which, if consumers are properly informed about the superior environmental performance of parcel lockers, they become more willing to consider their adoption as an alternative to the traditional home delivery. Empirical data collected through a survey among 290 consumers supports this hypothesis.

AB - This paper addresses the problem of sustainability in last mile logistics, trying to understand how consumers can be led toward the adoption of more eco-friendly delivery solutions. Building on the technology adoption literature and on extant studies on consumers’ sensitivity to environmental issues, this paper tests the hypothesis according to which, if consumers are properly informed about the superior environmental performance of parcel lockers, they become more willing to consider their adoption as an alternative to the traditional home delivery. Empirical data collected through a survey among 290 consumers supports this hypothesis.

KW - E-commerce

KW - Last mile logistics

KW - Sustainability

KW - E-commerce

KW - Last mile logistics

KW - Sustainability

UR - http://hdl.handle.net/10807/146922

M3 - Conference contribution

SN - NA

SP - 1

EP - 6

BT - EurOMA Conference - Operations adding value to society

T2 - EurOMA Conference - Operations adding value to society

Y2 - 17 June 2019 through 19 June 2019

ER -

Enhancing the environmental performance of last mile logistics in e-commerce

Abstract

Conference

Keywords

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