Defining prerequisites for banking Web site design: the WOW! approach

Rita Bissola, Vanessa Gemmo, Andrea Carignani

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationProceedings of the 11th European Conference on Information Systems
Pages694-707
Number of pages14
Publication statusPublished - 2003
EventEuropean Conference on Information Systems - Napoli
Duration: 16 Jun 200321 Jun 2003

Conference

ConferenceEuropean Conference on Information Systems
CityNapoli
Period16/6/0321/6/03

Keywords

  • Web experience
  • Web site
  • usability

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