[Autom. eng. transl.] To respond to the crisis and discontinuity of the markets, in a complex multi-competitive and polymorphic context it is essential for companies to change their perspective from a "company-centric" logic (production efficiencies held the highest priority) to a "customer-centric one. ”, Where the structure and behavior of the organizational complex cannot be separated from a full and total knowledge of the various customer segments with which it interacts. The recent 4.0 digitization paths that many companies are following allow companies to leverage availability, punctuality, timeliness, flexibility as essential and crucial success factors to satisfy and therefore retain a demanding customer with increasingly high service quality expectations ( Ayres, J. 2010). The research work focuses on the central and central role assumed today by Logistics and Supply Chain Management (SCM) (Lee et al., 2016; Partida B., 2017) and on the importance of having professional figures with specific skills in the company technical / professional and an adequate training background. The authors, in the light of an analysis previously carried out regarding the mapping of the roles and skills necessary to be able to operate effectively in Logistics and SCM (Bisogni & Cantoni, forthcoming) wonder whether the Italian universities (together with other certified training bodies) are ready to meet this need. Stimulated by Niine, T. & Koppel, O., (2014, 2015) - who claim that "Logistics is an extensive interdisciplinary field across industries and jobs, merging the viewpoints of engineering, manufacturing, operations and business administration" - the Authors through a census of the training courses offered by the Faculties of Economics and Engineering ay 2017-2018 (three-year and master's courses), they try to understand if the latter are able to propose the "logistic culture" consistent with present and future employment orientations and with the current competitive scenarios. The present research work has the ambition to identify and activate possible tools to encourage the creation of "bridges of connection" between the Italian university world and the international logistics sector.
|Translated title of the contribution||[Autom. eng. transl.] From the label to the tag: orienting oneself between roles and skills of logistics and Supply Chain Management in 4.0|
|Title of host publication||Quaderno di Dipartimento di Scienze Economiche e Sociali - n. 128|
|Number of pages||22|
|Publication status||Published - 2017|
- industria 4.0
- innovation 4.0
- supply chain