[Autom. eng. transl.] This paper intends to contribute to the current debate related to the modernization of planning and control systems in public administrations, in particular in the Chamber of Commerce, through the implementation of Performance Measurement, Management and Improvement (PMMI) systems based on needs / opportunities. linked to the introduction of ICT tools and the use of innovative tools, such as the Balanced Scorecard.
|Translated title of the contribution||[Autom. eng. transl.] Balanced Scorecard: from the CCIAA an effective technology driven design and implementation model|
|Number of pages||23|
|Publication status||Published - 2021|
- Balanced Scorecard