Balanced Scorecard: dalle CCIAA un efficace modello di progettazione ed implementazione technology driven

Translated title of the contribution: [Autom. eng. transl.] Balanced Scorecard: from the CCIAA an effective technology driven design and implementation model

Anna Maria Fellegara, Ernestina Bosoni

Research output: Contribution to journalArticlepeer-review

Abstract

[Autom. eng. transl.] This paper intends to contribute to the current debate related to the modernization of planning and control systems in public administrations, in particular in the Chamber of Commerce, through the implementation of Performance Measurement, Management and Improvement (PMMI) systems based on needs / opportunities. linked to the introduction of ICT tools and the use of innovative tools, such as the Balanced Scorecard.
Translated title of the contribution[Autom. eng. transl.] Balanced Scorecard: from the CCIAA an effective technology driven design and implementation model
Original languageItalian
Pages (from-to)13-35
Number of pages23
JournalAZIENDA PUBBLICA
Volume2021
Publication statusPublished - 2021

Keywords

  • Balanced Scorecard
  • Innovazione
  • Outcome

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