Applicazione della Customer Satisfaction in un Pronto Soccorso di un’Azienda Ospedaliera: Valutazione della qualità e strategie di miglioramento

Translated title of the contribution: [Autom. eng. transl.] Application of Customer Satisfaction in a hospital emergency room: Quality assessment and improvement strategies

Umberto Moscato, Andrea Poscia, Walter Ricciardi, Agnese Collamati, Alessio Santoro, Antonio De Belvis, Moira Berti, Michele Di Donato

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Computer Science

Nursing and Health Professions

Economics, Econometrics and Finance

Psychology